In order to respond to reports of problems, it is ESSENTIAL that this form be filled out. Please include the entire form in any subsequent correspondence as well as it saves considerable time in responding to your issues. Send the Tech Report to this email address: SWSupport@PimlicoSoftware.com Tech support will respond to queries not submitted on this form, but they are put at the bottom of the heap so that all queries properly submitted are handled first. _____________________________________________ BUG DETAILS Program Name: Pimlical/Desktop Program Version: V-1.4.41 {current version number of program - see HELP Menu: ABOUT} Reproducible: Y {Y-es or N-o} Previously reported: N {Y/N} ______________________________________________ USER INFORMATION Name: {Put your name here} Email: {Put your email address here - this is useful for later archiving} Computer Expertise: {Novice, Intermediate, Advanced, Expert/programmer} Experience with Pimlical: {New user, seasoned user, Expert/Power user} Registered User: {Y-es or N-o} ______________________________________________ SOFTWARE INFORMATION Java Version: 6.1_33 {from HELP | ABOUT dialog} Desktop: PC { PC, MAC, UNIX etc.) Windows Version: Windows 7 - 64 bit etc. Other Relevant Software: {if you sync with other platforms/hanhelds, mention that here}